QUALITY AND ENVIRONMENT POLICY

 

The strategy of Envasados EVA S.A.U. can be defined as a series of activities and actions to be developed with the aim of achieving profitable and sustained growth. To this end, we have adopted CUSTOMER SATISFACTION, INNOVATION, PRODUCTIVITY, CONTINUOUS IMPROVEMENT, QUALITY and FOOD SAFETY CULTURE, and RESPECT FOR the ENVIRONMENT as basic pillars to be able to develop it. We understand that the only way to be able to develop this strategy successfully is through the entire team that makes up the company.

Our goals as an organization are:

  • Mission: To offer society natural drinks that add value to our customers and consumers, our people and our environment.
  • Vision: To be a team obsessed with customer satisfaction, with trusted brands, which innovates and respects the environment.
  • Values: Quality, Creativity, Camaraderie, Commitment, Communication and Consideration. These values have to be the rules of action for all the people who work in the company, and they are the ones who have to define the relationship and action models.
  • To comply with the requirements of ISO 14001 and the BRC standard, ensuring continuous improvement in our Management system.
 
 
 
 

To ensure compliance with all legal, environmental, hygienic and sanitary requirements and other standards to which the organization is committed that affect our activity. We are a food industry and as such we have a strong commitment to ensuring Food Safety for our end customer by developing an effective Hazard Analysis and Critical Points' Control. We set ourselves the following objectives:

  • Preventing pollution from activities carried out on the site for adequate environmental protection, as well as promoting a sustainable use of resources.
  • Installing a FOOD DEFENSE procedure to identify, mitigate and monitor potential sources of intentional food contamination.
  • Making possible efforts to prevent fraud in the ingredients used and controlled on site for adequate consumer protection through good control of approved suppliers.



Our concept of customer is broad and is not limited only to people, natural or legal, who buy our products. Within this concept, we include those who buy from us and those who consume our products, but also internal customers. Each of the people who make up EVA are customers and internal suppliers of a service or a product. Therefore, our goal of customer satisfaction includes not only the satisfaction of external customers, but also of internal customers, who are also our co-workers.

In order to carry out our strategy, we understand quality as a day-to-day improvement of our activities, which avoids repetitive errors. However, and within our culture and values, we consider that making mistakes is not a bad thing in and of itself. It is better for us to make mistakes than to do nothing. With this attitude we try to spread innovation within the company. Innovation which will allow us to be able to develop new products and services, and to be able to carry out our business processes in a different way, with the aim of adding more value to what we offer to our customers. The important thing in EVA is to learn from mistakes.

We understand that it is impossible to develop what is described above without the support, participation and commitment of all the people who make up the organisation. People, together with customers, are the company's main asset. Therefore, supporting continuous training, internal communication, team building and motivation are fundamental to our policy. Our people should feel like a company. In turn, they participate in decision-making and get involved in projects that affect the process (processes) in which they collaborate, the activities they carry out and the task they perform.

The Envasados Eva Policy and the system that relies on it is periodically reviewed to verify its adequacy and effectiveness, it is kept updated and it is communicated to all employees and the general public, being at their disposal.

General Dtor.